Email Action History: Review Moves and Undo Limits
Action history helps you inspect what happened to a message. It does not make every action reversible. Use the record to identify the category, action and folders involved before deciding how to recover a message.
What undo can do
| Action | Recovery behavior |
|---|---|
| Folder move | The undo operation attempts to move the message from the recorded destination back to its source |
| Delete | Automatic delete reversal is currently unsupported; check Trash manually if the message was not permanently deleted |
| Forward | A delivered copy cannot be recalled from another recipient’s mailbox |
| Keep | Reverting the history entry does not move the message |
Undoing a move requires the message to remain accessible in the recorded folder. A later manual move, another rule or missing permissions can prevent recovery. Inspect your mailbox when an undo fails.
Use history to improve categories
Find a misfiled message, compare it with the category prompt and identify the missing exclusion or ambiguous wording. Update the prompt, then test another small sample in the review queue. A mistake involving an invoice or deadline is a reason to reduce automation until you understand it.
Start with folder moves rather than permanent deletion or forwarding sensitive messages. Multiple actions need individual review; reversing the primary move does not recall a forwarded copy.
For an initial folder structure, see how to organize emails. For data-processing choices, see Bring Your Own LLM. You can test 200 classifications free; pricing describes the plans.
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